We process all payments through PayPal, therefore we are able to accept Visa, MasterCard, American Express and Discover cards.
When will my order ship?
We will ship your order the same day or following business day from the time your order. If for any reason your order will not ship within the specified time frame, we will contact you via email.
Do you charge tax on my order?
We charge Harmonized Services Tax (HST) on all orders shipped within Canada.
What are your shipping rates?
Bhold Bags ship from Canada.
SHIP TO
COST
WITH ANOTHER ITEM
Canada
$2.50 CAD
$2.00 CAD
United States
$3.50 CAD
$2.75 CAD
International
$6.00 CAD
$5.00 CAD
What if I need my order expedited?
Please contact Sunny via email sunny@bholdbags.com if you have specific expedited shipping requirements prior to placing order.
What is your policy for returns and exchanges?
If you are not satisfied or if the products are faulty, we will refund your purchase value or replace the products. Satisfaction is of utmost importance to us.
Where do I send my bag for a return?
Please contact Sunny via email sunny@bholdbags.com prior to returning an item to us.
Returns can be sent via Canada Post or US Postal Service to:
Bhold Bags
3003 - 969 Richards Street
Vancouver, British Columbia
Canada V6B 1A8
Is my order information safe?
We use PayPal to handle all financial information regarding your order, so you can be sure your
Information is secure. Your financial information is not stored on our website.
Do you share my personal information with other companies?
We respect your privacy and promise not to disclose, exchange or sell your personal details to any third party. Your personal information will remain secure and confidential and will only be used to process your order.
